These cookies do not store any personal information. Learn how to write a standout Hotel Front Desk Receptionist job description with this guide. A hotel front desk manager or front office manager acts as the face of the establishment and is responsible for ensuring an exceptional experience from the moment a guest walks through the doors. Hotel Front Desk Job Description Template. Some front-desk jobs, in a hotel for example, not only greet and assist customers, but … An outgoing personality and a big smile are two important assets for front desk clerks, as the front desk clerk is usually the first person you see when you walk in the door of a hotel or motel. Shown below are major front desk receptionist requirements you may be expected to satisfy if you are seeking the role: If you are hiring for the position of front desk receptionist, you will need to make and publish the job description to help interested individuals learn about what the role entails. Individual offices inside the company might also have their own receptionists. The front desk is the hotel’s heart. Hotel Front Desk Agent Job Brief A Hotel Front Desk Agent is guests’ initial point of contact as well as to control all issues related to their accommodation. Decision Making Skills - able to gather all the necessary information to make a sound decision based on facts and available resources. A smiling face and a cheery hello helps hotel … Competency with Microsoft Office. Apply to Front Desk Agent, Receptionist and more! We're proud of our 4.4 rating on Glassdoor from our employees. Attention to Detail  - able to ensure accuracy in all operations. This post contains sample front desk receptionist job description that you can apply in creating a detailed description of the position in your company to enable you attract the best qualified candidates for the job. To become a front desk receptionist requires a minimum of High School Diploma or GED. The general term will optimise your job title to show up in a general search for jobs of the same nature. When you work at the front desk of a hotel your job title may vary between the following: Receptionist; Clerk; Agent; Customer Service Representative; Host; Guest Attendant; Auditor; Supervisor; There are more, and it really depends on the hotel and/or the … These duties may differ from, say a receptionist working for an industrialist who may want someone to maintain his appointments and to organize his entire day. Hotel receptionist Alternative titles for this job include . Hotel clerks will often use computers to check in guests, create invoices and manage online bookings; Communication: Strong verbal and nonverbal communication skills are important as a Hotel Front Desk Clerk. Regardless of the job title this hotel receptionist job description lists all the core duties and skill requirements for this position. Verified employers. Primary job duties include greeting guests, issuing room keys, booking reservations, answering questions about hotel amenities, services, and surrounding points of interest, and ensuring customer satisfaction. Greeting and receiving guests and customer service are usually a common thread in all front-desk job descriptions. Hotel Front Desk Receptionist Resume Examples. The main responsibilities will comprise registering clients, dealing with reservations and availing information about rooms, charges, and facilities. Hotel Front Desk Representative like front desk agent, guest service officer or reservation agent or receptionist establishes the first point of contact with clients and deals with nearly everything related to the stay of the guests.Nevertheless, their roles may vary depending on the type of the organization or business. A comprehensive list of typical receptionist duties. Make sure to add requirements, benefits, and perks specific to the role and your company. The front desk receptionist is the first point of contact for customers, guests, and walk-ins. as a proof that you will be effective in performing the objectives, purpose, and obligations of the position that will be assigned to you. Take note of them and make sure to include them in your receptionist job description document. Average salary (a year) £12,500 Starter. This complete receptionist job description outlines the duties and responsibilities of a receptionist in an office setting. Here at Example Co., we are a leading company in our industry in the region. Technical skills: They require basic skills for operating and maintaining office machinery. Computer knowledge: Basic knowledge of computers is required as a Hotel Front Desk Clerk. Places guest and room information in the appropriate front desk racks and communicates this information to the appropriate hotel personnel. Job Details. - strong customer service orientation including the ability to  understand and meet the customer's needs while developing good guest relations. Job description for hotel front office staffs. A few of the main duties of a front desk agent are greeting guests at the front desk, answering any questions, recommending activities and restaurants to guests, and answering any phone calls. Verified employers. Regardless of the job title this hotel receptionist job description lists all the core duties and skill requirements for this position. Ready to join immediately with NOC. This entails answering calls and fielding them accordingly, addressing visitor questions and needs, and providing an overall welcoming environment. These interview guides list the type of interview questions asked in a job interview for a hotel receptionist. As a Receptionist, you will be the first point of contact for our company. Search and apply for the latest Receptionist front desk jobs in Palo Alto, CA. £24,000 Experienced. Competitive salary. These are some examples of job descriptions we have handpicked from real Hotel Front Desk Receptionist resumes for your reference. Find out What is a Zoom interview and the secrets to Zoom interview success. A front desk agent is responsible for checking hotel guests in and out of their rooms. Find out how to turn down a job interview. Because a receptionist's role is crucial to your business' bottom line, make sure … Accommodates special requests whenever possible. In a hotel, the front desk receptionist’ role involves crafting the guests’ experience: they check them in, assign rooms, and ensure luggage and needs are in the room ready. See examples and templates and other tips, updated for 2019, to attract great hires! In this position, you will welcome guests to our hotel, make room reservations, and attend to guests’ needs or questions. able to ensure accuracy in all operations. Bangladesh or Indian Nationality (Male) Candidate can apply.Graduate Degree holder. It will help increase your understanding of the duties and responsibilities of the role. Salary : 2,000 + Accommodation. Please, continue reading: The front desk receptionist is an administrative support employee that is responsible for performing general administrative and clerical support duties, including managing the front office reception. This hotel front desk job description sample can help you create a posting that will attract the most dependable candidates. Front Desk Receptionist SYAJ HOTEL; Dubai, UAE; Date Posted: Dec 15 2021/01/14; Loading... Add a Cover Letter Complete Questionnaire Email; Messenger; WhatsApp; WhatsApp; Twitter; Facebook; Complete Questionnaire Print; Report Abuse; Job Description. Be it in a restaurant, hotel, school campus, or corporate building, all types of receptionist jobs are pretty much similar. They are also responsible for handling minor customer issues, resolving complaints from guests who are not satisfied with the hotel’s services, and escalating issues beyond their capacity to resolve when necessary in a timely manner. Receptionist, Medical Receptionist and more on A hotel front desk agent represents the first point of contact with guests and handles all stages of a guest’s stay. He/She is the hotel’s first impression for the traveler who has just arrived. This website uses cookies to improve your experience while you navigate through the website. Front desk receptionist work description also entails enforcing basic security procedures in the organization by monitoring log book, notifying the security officer about unescorted guests and emergency situations; and also assisting in issuing guest passes and employee ID cards. But opting out of some of these cookies may have an effect on your browsing experience. The Basic Facts & Responsibilities . They also ensure guest departures are smooth. Job email alerts. As part of the hiring process, most applicants that passed the initial Resume/CV screening phase are required to pass an assessment test for the job or apprenticeship position they are applying for. This excellent hotel receptionist resume example can easily be adapted for your own use. Ability to learn on the job. This hotel front desk job description sample can help you create a posting that will attract the most dependable candidates. We hold strong regard for quality guest services and for the people we employ.